A few weeks ago, we identified a bug in the Ice app that was reported by our valued community members. We understand that this issue has caused some confusion and concern among our users, and we want to address it with transparency and clarity. We appreciate your patience and support as we work to resolve this matter.
The bug in question is related to the calculation of bonuses for users when mining alongside their referrals. Specifically, users were receiving bonuses higher than what they were supposed to receive.
Our dedicated team has worked diligently to identify and fix the issue. After numerous tests and extensive debugging, we are pleased to announce that we have successfully resolved the bug. The fix is designed to ensure that bonus calculations are accurate, aligning with our original intent.
With the bug fix in place, there is an important aspect to note: everyone’s account balances will be updated instantly. This update will bring your Ice balance in line with the correct bonus calculations, as per the original design of our referral program.
While we understand that some users may have been enjoying higher bonuses due to the bug, it’s important to clarify that this update may result in a decrease in your Ice coin balance. We want to emphasize that this is not a punitive measure; rather, it is a necessary step to ensure fairness and consistency within our app.
The main reason for this change is to maintain the integrity of our platform and ensure that all users have an equal opportunity to benefit from our referral program. The bug caused unintended discrepancies in bonus calculations, which were not aligned with our original program’s intentions. We believe that correcting this issue is crucial to maintaining trust and fairness among our user community.
We understand that change can be unsettling, especially when it affects your account balance. We want to assure you that this update is a step toward a more reliable and equitable Ice app experience. Our team is committed to providing you with the best possible service, and this bug fix is a testament to that commitment.
Thank you for being a part of the Ice community, and we look forward to a more balanced and rewarding mining experience for all.